Online booking: stay in control without complicating reception
A guide to setting time slots, notice periods, confirmations and arrival tracking. Match online booking to your selected plan and the way your team works.
Make online booking reflect how reception actually works
Online booking should reflect how reception actually operates. Define slot intervals, minimum notice, the booking horizon, available resources, and exceptions. When availability or a condition needs to be checked, keep manual confirmation. Store the request source, status, notes, and time-slot changes with the booking. Deposits, fees, notifications, and check-in features depend on the plan, configuration, and connected services.
Publish only time slots that are genuinely available
Use manual confirmation when necessary
Plan for cancellations and time-slot changes
Define how the waiting list will be handled
Verify deposit and payment conditions